Information We Collect

We collect information that helps us provide better blockchain optimization services and educational experiences. This happens when you sign up for our programs, use our tools, or interact with our platform.

We don't collect sensitive personal data unless absolutely necessary for service delivery. Payment information is processed through secure third-party providers and never stored on our systems.

How We Use Your Information

Your data helps us deliver personalized blockchain optimization solutions and educational content. We use it to understand your specific needs and improve our services accordingly.

For educational programs, we track your progress to provide better learning experiences and recommend relevant content. Technical data helps us optimize our tools and provide more accurate performance recommendations.

We also use aggregated, anonymized data to improve our platform and develop new features. This helps us understand industry trends and create better solutions for the blockchain community.

Communication preferences are respected - we'll only send you information you've requested or that's essential for the services you're using. Marketing communications always include clear unsubscribe options.

Data Sharing and Third Parties

We don't sell your personal information to anyone. Data sharing is limited to essential service providers who help us deliver our blockchain optimization and educational services.

Payment processors handle billing information securely, and cloud service providers store data with enterprise-level security measures. All third parties sign strict data protection agreements with us.

Educational content partners may receive anonymized usage data to help improve learning materials. Technical support providers might access your system data only when you specifically request assistance.

We may disclose information if required by law or to protect our rights and those of our users. This would only happen in legitimate legal situations with proper documentation.

Your Privacy Rights

Under Taiwan's Personal Data Protection Act and international privacy standards, you have significant control over your personal information. Here's what you can do:

To exercise any of these rights, contact us at the information provided below. We'll respond within the timeframes required by applicable privacy laws.

Security Measures

Protecting your data is fundamental to our blockchain optimization work. We use industry-standard security measures and regularly update our protection systems.

We also train our team regularly on data protection best practices and maintain incident response procedures. If a security issue ever affects your data, we'll notify you promptly with clear information about what happened and what we're doing about it.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services or as required by law. Different types of data have different retention periods based on their purpose.

Educational progress data is retained for three years after program completion to support continued learning and certification verification. Technical optimization data is kept for two years to help with ongoing performance monitoring.

Account information remains active as long as you use our services. When you delete your account, most personal data is removed within 90 days, though some information may be retained for legal compliance or fraud prevention.

Anonymized usage statistics may be retained indefinitely to help improve our services, but this data cannot be linked back to individual users.

International Data Transfers

Our primary data storage is located in Taiwan, but some services require international data transfers to provide optimal performance and reliability.

When data is transferred internationally, we ensure adequate protection through standard contractual clauses and work only with providers who maintain strong privacy standards.

Cloud backup services and content delivery networks may store copies of your data in multiple locations to ensure reliability and fast access to our educational materials.

All international transfers comply with Taiwan's privacy requirements and include appropriate safeguards to protect your personal information.

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our platform and understand how our services are used. This helps us provide better blockchain optimization tools and educational content.

Essential cookies are necessary for basic functionality like keeping you logged in and remembering your preferences. These cannot be disabled without affecting how our services work.

Analytics cookies help us understand which features are most useful and where we can improve. These are aggregated and don't identify individual users.

You can manage cookie preferences through your browser settings or our privacy preference center. Disabling certain cookies may limit some platform features but won't prevent you from accessing our core services.

Updates to This Policy

This privacy policy may be updated periodically to reflect changes in our services, legal requirements, or industry best practices. We'll always maintain the same high standards for protecting your information.

Significant changes will be communicated through email or platform notifications at least 30 days before they take effect. Minor clarifications or formatting updates may be made without notice.

We recommend reviewing this policy occasionally to stay informed about how we protect your privacy. The last update date is always shown at the top of this page.

Your continued use of our services after policy updates indicates acceptance of the changes. If you disagree with significant modifications, you can exercise your right to delete your account and data.